To My Valued Customers, 

The health and safety of our customers, our associates, and the communities we serve are of paramount importance to me. To that end, I want to share with you the following steps our organization has taken to ensure that every Fitzgerald location is a safe and healthy place to visit. 


Because the virus spreads from person to person, last month we instituted a paid liberal leave policy so every associate who felt sick could go to the doctor and stay home until symptom-free. This is over and above our normal sick pay coverage. 


We are actively following the cleaning and sanitizing guidelines set forth by the U.S Centers for Disease Control and Prevention (CDC) both inside our facilities and within your vehicles. Our facilities are cleaned and sanitized multiple times daily. This includes doors, doorknobs, desktops, counter-tops, keyboards, phones, and more. Likewise, we are disinfecting inside of your vehicle, with a focus on high touch areas, using a product that will not damage interior surfaces.


I consider every single customer and associate to be part of The Fitzgerald Family. We are all in this together, and together we'll get through it. We promise to do our best to keep our locations a safe and healthy place for you to visit. 


As always, we take your concerns seriously and look forward to seeing and hearing from you. We are very grateful to you for your business and we thank you for it.

 Sincerely, 

Jack

Frequently Asked Questions

Are dealerships considered essential business in Maryland?

Yes.

Do you have new hours?

No, hours remain the same.

Can I still test drive a vehicle?

Yes.

Can I finalize a vehicle purchase online/on the phone?

Yes, with the exception of paper document signatures

Are you still scheduling service appointments?

Yes

Do you offer pick-up and drop-off for service appointments?

Yes, we offer pick-up and drop-off for customers within a 10-mile radius

Will the dealership leave a loaner vehicle/rental vehicle when picking up my car?

Yes.

What are specifics of the sanitation process for vehicles being serviced?

We have hired new cleaning service, as well as sanitizing all vehicles before and after contact


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