Why Buy a New Vehicle the FitzWay?
Shopping Made Easy
Price Transparency
Everyone talks about being transparent, at Fitzgerald we actually practice it. Not only is the price posted on the windshield of every car, you can shop the whole deal with our trademarked Price Transparency Form. So you know the price, the loan terms and all about any additions - so there are no surprises.
Shop By Payments
Many people prefer to shop by payments, and tools like "digital retailing" on the brand specific websites let you configure payments based on amount down, length of loan and your estimated credit score.
Stress Free Car Buying
Pricing is up front at Fitzgerald. That's what we mean by transparent. Our no haggle, no hassle posted prices are on the windshield of every car.
Processes Designed For You
Our people are paid the same no matter what vehicle you choose. Whether you're shopping for the least expensive, or the most expensive. Sales people at Fitzgerald are not paid on profit, so they are paid to help you find the right car no matter what the price. They do get a bonus if you give them a good rating.
Know What We Know
Recalls come in every shape and size. Fitzgerald will never deliver a NEW car with an open recall. Every New Car is checked for open recalls before final delivery. You can be assured that you are driving a safe new car.
We Stand Behind You
World Class Explanation of How Your Car Works
So much focus when shopping is on the best price and best financing. Our delivery experts will help you understand all the crash avoidance features on your car so you know how to operate every button right from the start.
Know What's Covered
Delivery experts know the warranty on your new car inside and out. They will take the time to teach you and explain all the coverages you have direct from the manufacturer and how to easily make arrangements for service. For us, the relationship just begins with the sale, we want to earn your business for years to come.
Calibrated Tools for Your Car
Only Fitzgerald Auto Mall has a management system certified to ISO9001: 2015 that means the tools that are used by factory trained technicians to prepare your NEW car are calibrated to a standard traceable to the National Institute for Standards and Technology (NIST). Read more about ISO.
Protecting Your Investment
All New vehicles are eligible for the Fitzgerald Buyer Protection Plan (BPP) that was designed to keep you on the road. A survey by a leading motor vehicle membership association researched the most common reasons for vehicle breakdowns. The BPP prevents them, and you get a loaner car too! Read more.
Loaner Car Keeps You on the Road
Fitzgerald offers a loaner car option in the Buyer Protection Plan for all New vehicles for the time you're down for repairs when you use Fitzgerald's award winning service departments, all part of our ISO9001: 2015 certified management system. Some restrictions apply. See dealer for details
You Drive the Process
Upfront Prices
Salespeople are trained to share with you a proprietary Price Transparency Form (PTF) that gives you a full look at the complete deal and allows for easy comparisons.
Finding Your Finance Options
We finance thousands of customers each year including first time buyers and people with less than perfect credit. We have a solution for you. We provide a respectful and private environment and will work toward an approval that meets your needs.
We Live Where You Do
Committed to the Environment
Just like you, we want a community that is sustainable, so we created an Environmental Management System that's registered to ISO14001. That means all our buildings are powered by Green Energy, like wind and solar. Fitzgerald has the largest solar array east of the Mississippi at our Gaithersburg location with over an acre.
We are Green
Recycling became one of our passions. Each year Fitzgerald sets a goal to recycle 80% of the solid waste that we generate. From used oil to cardboard boxes, we recycle it all. We've reached as high as 85%.
Active in the Community
From our pet adoption events held at the Maryland and Florida dealerships, to our support of high school automotive education programs, Fitzgerald Associates are active in the communities where we are located. Our annual teacher of the year support includes the lease of a car for the winner to visit various schools. Our Yellow Ribbon Fund support provides thousands of rental cars to support family members of wounded warriors.
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