Average Score (267 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.7 Average

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  • Timothy S.04-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The whole process was fast and simple.

  • Mike M.04-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Michael T.04-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Max R.04-03-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Mike was great, finished the job in good time and was very good with communication. Plan to go back to Mike for next maintenance/work for my 24 gli.

  • Christa B.04-03-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Aristides P.04-01-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    They were able to schedule me quickly and do the work, albeit an oil change, while I waited

  • Brenda N.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jen always makes my experience at Fitz a good one! This time she made my loaner a 2025 Atlas & I was so satisfied with it, I contacted my sales man, Ronnie Reed, & made a deal for a new Atlas! Jen made that possible!

  • Claire N.03-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Prompt, courteous service. Loaner car is really helpful.

  • James W.03-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    All the work was done in a timely fashion and at a fair price. Communication was excellent

  • Edward R.03-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Great experience