TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Average Score (267 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf SportWagenYEAR:2018
Anthony is always friendly and helpful and very polite. I brought my VW in for a recall on a pump. I was supposed to have the gas tank at 1/4 full, but I forgot. The technician made it happen anyway, so I didn't have to bring my car in a second time.
TYPE:ServiceMODEL:AtlasYEAR:2018
The service representative was cordial and understanding of my needs. He kept me appraised of the work being done on my vehicle.
TYPE:ServiceMODEL:ID.4YEAR:2021
The recall was performed in a timely manner and I received a loaner. Communications were good.
TYPE:SalesMODEL:JettaYEAR:2025
The experience was smooth and the team at the dealership educated me on my options while keeping the experience low pressure. And, I am very happy with my new Jetta!
TYPE:ServiceMODEL:TiguanYEAR:2019
Service is always outstanding. Schedule service at the last minute and I was told it would take two hours. Car was ready 1 hour before. My advisor is so amazing at his job. So professional and welcoming. I feel like he’s my friend
TYPE:ServiceMODEL:TiguanYEAR:2024
The Tiguan is great and the managers and sales team are friendly and helpful.
TYPE:ServiceMODEL:TaosYEAR:2023
They provided exceptional service repairing my cooling system and replaced the head gasket in a relatively quick period of time. They also updated my CarPlay software and haven’t had any issues since.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2023
Jennifer C. Was very helpful, answered my questions and excellent communication via text to update the status of my vehicle.