TYPE:SalesMODEL:TiguanYEAR:2024
The offer presented was easy to understand and attractive.
Average Score (267 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
Seamless customer service. Quick and efficient.
TYPE:ServiceMODEL:TiguanYEAR:2020
Service Manager Jen is top rate. Keeps you apprised of what's going on, changes, etc. And very responsive to any Qs. She is a credit to her dealership.
TYPE:SalesMODEL:Golf RYEAR:2024
Good service, personable staff, confident buying experience
TYPE:ServiceMODEL:TiguanYEAR:2020
I have always been taken care of honestly and fairly. That’s why I keep coming back.
TYPE:ServiceMODEL:ID.4YEAR:2023
Excellent customer service by Mike Sheehi on replacement of a tire.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Jennifer Cahill is my service provider, and she always provides professional and superior service. My brakes went bad prematurely last year, and they were replaced. So, it was less than a year on the replacement brakes, and they started doing the same thing. Jennifer told me they were under the manufacturer warranty, and they would replace them because the technician was able to duplicate the grinding. I am very appreciative of the care and professionalism that Jennifer provides, along with the entire service department staff.
TYPE:ServiceMODEL:TiguanYEAR:2024
We purchased Tiguan on Sept 7,2024. Sensor light came on after two weeks. In shop for 10 days. Received it back again only to have light come on again. It is back in shop waiting on sensor. I am extremely disappointed with VW. I fear there will continue to be issues with this " new car" we spent more than $30,000 dollars!
TYPE:SalesMODEL:TiguanYEAR:2024
I worked with Bret to purchase my 2024 Tiguan SE, and he was very straightforward with me, patient, and overall best sales person i have ever worked with. It took a long time for me to come to my final decision to make this purchase, and when I did, everything was streamlined and ready for me when I arrived on my date of purchase. I have already given his information to a friend and plan on continuing to recommend him as well as this dealership to friends and family. Thank you!
TYPE:ServiceMODEL:JettaYEAR:2021
Attempted to overcharge me. Lost a part of my car and did not offer to replace it. They said we could buy the car parts, even though they were the ones that last it. Some employees were rude when asking simple questions. Took longer than expected. Paid for an interior car cleaning for $50, and they didn't clean anything inside the car. But, the car seems to be working fine, so the mechanics did a great job. Compliments to the mechanics.