Average Score (267 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.7 Average

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  • Peggy M.10-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Love how competent, friendly, professional and efficient everyone I’ve interacted with.

  • Denise R.10-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Pricing.

  • Alfred S.10-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Rate as 5 based on below. Thanks.

  • Reginald C.10-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Peter K.10-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Jamie R.10-09-2024

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Ralph H.10-09-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent customer service friendly and informative. The best experience in buying a car in years. Great customer service also with my trade in! Melissa was a patient and informed salesperson. Conrad was very knowledgeable and helpful with our financial information. Beautiful day. Beautiful car. Excellent services! Robin Holder

  • William F.10-06-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    This service is exemplary of the convenience, efficiency and personalized service I have experienced in every trip to Service at Fitzgerald Annapolis.

  • Ronald T.10-05-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Ron and Conrad were excellent

  • John C.10-04-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Anthony was very accommodating and knowledgeable with my question about my Jetta’s low oil level warning. And the gentleman who shuttled me back and forth was exceptionally friendly and kind. And the service was quick!